Interactive Kiosk is a layout used to display the virtual twin of your map and provide visitors with a way-finding solution and experience (events) information. Visitors are helped to find a specific location and scan a QR Code to show the navigation route directly from the current kiosk location to the destination with an optional hand-off to their smartphone device.

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The information below includes more details on Interactive Kiosk settings, the sections have been divided for your convenience, if needed.

Interactive Kiosk Global Configuration Settings

Globally the Interactive Kiosk Sign layout has the following configuration settings.

GENERAL TAB

Header Global Configuration

1. In the PAM navigation menu, go to 360 Planner > Digital Signs

2. Select the SIGN CONFIGURATION tab

3. Select Interactive Kiosk from the list and you will see the right-hand side column appear with all the global settings

4. Make sure you are on General settings (or else you will not see the following steps)

5. We will focus on all the details underneath the Header component

6. Enable Show Client Logo to show your company logo. Leave this unticked if you have no logo.

7. Enable Show Kiosk Location to show the location on the Interactive Kiosk display header (e.g. PAM station)

8. Enable Show Clock to activate the clock on the Interactive Kiosk display header (e.g. 12.12 am)

9. Set Location Background colour. The default is #000000

10. Set Location Text colour. The default is #ffffff

11. You can enable Show Directions to activate showing both directions and messaging on the Interactive Kiosk display header

12. When you have multiple words such as Parking Lot A, Parking Lot B, PAM will automatically group them together as > Event Parking A-B on the Directions Bar. You can choose 3 options which is: dash, comma, or to

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Accessible Global Configuration

This allows you to set the default height of the content area, based on the physical mount height of the screen as this can differ.

1. We will focus on the details underneath the Accessible component

2. Configure Content Vertical Position in Pixels. The default pixel is 336. The minimum is 294 pixels and the maximum is 840 pixels. The higher the number, the lower the content container will be positioned by default, making it more reachable to those with a shorter stature.

3. Activate Enable Adjustable Menu to show on all kiosks. This feature enables users to move the content up and down based on their requirements.

When you adjust Content Vertical Position in Pixels the photo below will show you where the default pixel 336 is. The minimum 294 pixels and maximum 840 pixels is also shown to give you a general guide of the placement.

Parking Status Mapping Global Configuration

1. This option enables you to override the name of parking statuses. e.g. If you were to fill in the word 'AVAILABLE' in the text box, the parking status ‘OPEN’ will then say 'AVAILABLE’ on the parking signs'

Map Global Configuration Settings

Adjusting these settings will let you see these changes as you use an Interactive Kiosk and Explorer. You can play around with the zoom in, zoom out function and see how the Interactive Kiosk screen is oriented when you first activate it.

1. Default map style: This is the option to make your Interactive Kiosk to be viewed in either light or dark mode as the default setting

2. Default pitch: This lets you change the default view when the Interactive Kiosk is loaded up.
Maximum pitch is 60 which is a bird’s eye view at an angle. Having a pitch of 0 will mean your view looks like a normal bird’s eye view

3. Enable switching between map styles: Activating this toggle will allow you to switch between light and dark map mode at any time.

4. Zoom range: This lets you adjust the default setting on how far or how close you want to be on a map when you first open it up on the Kiosk. The higher the zoom range number, the closer you will be into the map and your starting point location is more viewable. The lower the zoom range number, the further you will be zoomed out the map and can see more surroundings

5. Enable Night Safe routing: Activating this toggle will let you show night safe routes between locations if they exist.

6. Save changes

MENU TAB

This section of the global configuration settings is focused on changing the colour of the icons, adding labels for the icons and showing what to display first each time a customer uses a kiosk.

1. Make sure you have clicked on the Menu tab to see the following settings below

ICONS

Explore

2. Choose your label name for Explore Icon. The default name is Explore

Search

3. Adjust Search Icon colour here

4. Choose your label name for Search Icon. The default name is Search

Experiences

5. Adjust Experiences Icon colour here

6. Choose your label name for Experiences Icon. The default name is Experiences

Directory

7. Adjust Directory Icon colour here

8. Choose your label name for Directory Icon. The default name is Directory

9. Enable the toggle to activate Directory Icon

Promotions

10. Adjust Promotions Icon colour here

11. Choose your label name for Promotions Icon. The default name is Promotions

12. Enable the toggle to activate Promotions Icon

LABELS

13. Activate “Show on Kiosk” to have the labels appear under your icons in the Interactive Kiosk

14. Adjust label colour light map (this means using a specific colour of the label name text for light mode)

15. Adjust label colour dark map (this means using a specific colour of the label name text for dark mode)

16. Activating “Coloured labels” will use the colour of your icons as the background for your labels.

For example if you had set the Promotions Icon colour as green then this also acts as the background colour which allows your label name for promotions to use the same green as it’s background colour.

17. Activating “Inline labels” will result in the labels being moved to the right-side of the icon instead of being aligned at the bottom. This means it will just move into a different spot.

OPTIONS

18. Landing Page: Choose which section you want to appear first by default when a user opens up and uses the Kiosk. (i.e. Explore Icon) If you choose Explore Icon, you will see the map pop up first to help you explore.

19. Content Source: This is where you select a location that is a venue feature type and by choosing it (i.e. Australian National University), you are able to see what tenants the location contains.

20. Save changes

SEARCH TAB

These changes will be seen when the user clicks on the search icon inside the Interactive Kiosk.

Featured Locations Global Configuration

1. Make sure you have clicked on the search tab. (You will not see the following settings if you clicked something else)

2. We will focus on the details underneath the Featured Locations heading

3. This is a disclaimer that tells you only up to 6 featured locations are recommended to be in the Kiosk at any given time.

4. Click on the dropdown to add a location to be featured.

5. Use this to reorder the location on how you want them to be viewed on the Kiosk (Will only work if you have 2 or more locations added)

6. This is how the name of the location as well as the icon it can be seen on the map.

7. Select the 'x' button to remove the location

External Locations Global Configuration

This section lets you control the search results and routing when searching for external locations.

1. We will focus on the details underneath the External Locations heading

2. Enable Include in search results and routing if you wish to include external locations in search results and routing when using the Kiosk

3. Configure the Search result limit (number of results at one time) for external locations (Default = 5)

4. Configure Activate external search on character count to set the minimum number of characters needed to start showing external locations when using search (Default = 3)

5. Configure Search boundary by radius to set a distance limit when searching for external locations (Default = 10*). The higher the number, the more range you can search for.

6. Configure Search boundary by countries to refine external search results by country

Quick Link Filters Global Configuration

The settings below will let you show Quick Link Filters in the Kiosk.

1. We will focus on the details underneath the Quick Link Filters heading.

2. We have a disclaimer where to find the place to manage Quick Link Filters as well as having only 8 filters activated at any given time.

3. We have uploaded and activated parking as our quick link. When more are added, you will be able to see more than one filter.

4. These are the results that the Quick Link Filter contains (i.e. Parking contains 15 results)

5. Activate this toggle if you want the Parking filter to be seen in the Kiosks.

6. Save changes

This is how your Interactive Kiosk may look like, with these settings put into place.

Nearby vs Further away

When you use the search bar to type in locations, you may notice that the results have a nearby and a further away filter heading. This is not configurable to remove or edit in the settings.

The reason why we have this in place is because it uses the Kiosk location to determine how far places are.

Currently, we have configured the distance of locations as the following:

1. NEARBY = All locations that are 250m or less from the Kiosk / Scanned Location

2. FURTHER AWAY = All locations that are more than 250m from the Kiosk / Scanned location

For our example below, our Kiosk location is closer to NFL Fan Shop 2. This indicates to us that it is the closer option but we also have other options such as NFL Fan Shop 1, which is further away.

IDLE SCREEN TAB

Interactive Kiosk Individual Configuration Settings - PORTRAIT

GENERAL TAB

Select a Digital Sign & Kiosk Location Individual Configuration

1. In the PAM navigation menu, go to 360 Planner > Digital Signs

2. Select the DIGITAL SIGN MAP tab

3. Select for an Interactive Kiosk Digital Sign on the map. You can also use the search bar and filters on the left-hand side.

4. Once a Digital Sign has been selected the Digital Sign Name (Interactive Kiosk IK005) and Sign ID is going to be displayed. Click on the Sign ID link to PREVIEW your Interactive Kiosk on new tab.

5. Make sure the layout is Interactive Kiosk on the Layout dropdown 

6. Screen Orientation: This lets you choose to have the Interactive Kiosk in either portrait or landscape mode. The default is portrait.

Header Individual Configuration

Some of these settings have been covered in Map Global Configuration Settings
We will go through the ones that are new inside individual configuration

1. Select a location from the dropdown to see what location is to be displayed on the top of the kiosk

2. Enable location logo if you wish to use that logo’s location to be displayed on the kiosk. This will override the client logo. (i.e. PAM Station as a dictionary item may contain it’s own logo which will be the one used if location log is ticked)

3. Enable location colours if you want to use the colours which have been set within the dictionary item
(i.e. PAM Station as a dictionary item may contain its own colours that have been set up)

Directions & Messaging Bar Individual Configuration

1. Select the location/s you wish to display. When you have multiple locations with the same name, PAM will automatically group them together and display them as e.g. Parking Lot A, B

2. Select the arrow direction

3. Select any messages that you have created in ‘Messaging Dictionary’. (i.e. MAINTAIN SOCIAL DISTANCING)

4. Enable SHOW DIRECTIONS

5. You can view and preview your directions and messaging bar here.

Map Configuration Individual Configuration

The ‘Heads Up Display’ is the default view of the map that corresponds to the direction the user is facing. This is unique to each kiosk, and the primary properties rotation and location are automatically assigned, however can be manually overridden.

1. Select Map Center of The Device On The Map is a function to change the location of the map centre view of the Interactive Kiosk display (Watch the tutorial video below on how to use this function)

2. Default map style: This is the option to make your Interactive Kiosk to be viewed in either light or dark mode as the default setting

3. Adjust Map Display Heads Up Rotation to rotate the display heads up view.
Rotation is automatically set by the rotation of the sign and shouldn't be changed

4. Default pitch: This lets you change the default view when the Interactive Kiosk is loaded up.
Maximum pitch is 60 which is a bird’s eye view at an angle. Having a pitch of 0 will mean your view looks like a normal bird’s eye view

5. Zoom range: This lets you adjust the default setting on how far or how close you want to be on a map when you first open it up on the Kiosk. The higher the zoom range number, the closer you will be into the map and can see your starting point location. The lower the zoom range number, the further you will be zoomed out the map and can see more surroundings

Explorer QR Code handoff

Upon reaching the bottom, the user will notice a QR Code.

1. The user will have the option of either selecting download or selecting open link
Selecting download: will turn the QR Code into a file that can be printed out and used at locations.
Selecting open link: will open Explorer on your smartphone browser.

Video reference

Watch the tutorial video on how to use ‘SELECT MAP CENTER OF THE DEVICE ON THE MAP’ (Step 1 of Map Configuration Individual Configuration)

Reactive Configuration

1. When you enable REACTIVE, it automatically updates all the locations according to the live statuses of the locations. (e.g. If Parking Lot B is ‘Closed’, Parking Lot B will automatically disappear from the Interactive Display leaving Parking Lot A as the only available Parking as it still has space for cars)

MENU TAB

SEARCH TAB

IDLE SCREEN TAB

Interactive Kiosk Individual Configuration Settings - LANDSCAPE MODE

Activating a Landscape Kiosk

1. Screen Orientation: Landscape mode has been selected to activate this orientation

2. The preview will change to confirm your orientation screen is now landscape.

Header Landscape Individual Configuration

GENERAL TAB

1. Enable Show Client Logo to show your company logo. Leave this unticked if you have no logo.

2. Enable Show Clock to activate the clock on the Interactive Kiosk display header (e.g. 10.12 am)

3. Map display centre: This lets you select a point in the map that acts as the centre. This means that when Landscape mode is loaded up, the first place the user is loaded into is the area you have chosen which will override the original map centre location that has been set by default.

4. Default map style: You can choose to have either light or dark map mode as the default

5. Map display heads-up rotation: This is used to rotate the display heads up view.
Rotation is automatically set by the rotation of the sign and is recommended not to be changed.
(i.e. 250 in the photo can remain as 250)

6. Default pitch: This lets you change the default view when the Interactive Kiosk is loaded up.
Maximum pitch is 60 which is a bird’s eye view at an angle. Having a pitch of 0 will mean your view looks like a normal bird’s eye view

7. Zoom range: This lets you adjust the default setting on how far or how close you want to be on a map when you first open it up on the Kiosk. The higher the zoom range number, the closer you will be into the map and can see your starting point location. The lower the zoom range number, the further you will be zoomed out the map and can see more surroundings

8. Scan the QR code to open up Explorer on your smartphone.

9. Save changes