Introduction to Tenant Directory

In this article, you will be introduced to the tenants directory feature in PAM OS. This will let you create a tenant, link the tenant to a real-life location and increase engagement with your customers.

The information below includes details on how to set up tenants directory, the sections have been divided for your convenience, if needed.

What is a tenant?

Tenants temporarily occupy someone else’s land under the terms of a lease or similar document. Tenants can include but are not limited to retail, entertainment, food and beverage and service shops.

Here are some examples:

Retail - Uniqlo, H&M and Zara

Entertainment - Cinemas and Arcades

Food and Beverage - McDonalds, KFC and Starbucks

Services - Car repair shop and Health services

How do you add a tenant category?

Steps

1. On the PAM navigation menu, go to Dictionary > Categories

2. Click on [+ ADD CATEGORY]

3. Select Tenant

4. Add a category identifier - A short CODE to Identify the category (i.e. For all Entertainment tenants, the Identifier is ENT)

5. Fill in the category description, under the Description heading to explain what the Category is used for (i.e. For all ENT identifiers, the category description is Entertainment)

6. Save changes

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Tenant Directory Home Page

In the main tenant directory page, the user can access more functionality to let them make full use of this feature. These are explained below:

Steps

1. To reach the tenant homepage go to Dictionary > Tenant Directory

2. The search function lets users find tenants easily by typing in the name

3. Each tenant has to be linked to a category and clicking on a certain category (i.e. ENT - Entertainment) will show all current tenants under that specific category

4. CAT - shows the category the tenant/s is associated with

5. TENANT - shows the name of the tenant/s

6. Enabling the directory toggle button makes the tenant searchable on the kiosk

7. This shows the user how many locations the tenant is currently linked to

8. This shows the user if the tenant has any search tags

9. This allows the user to edit tenant information

10. This allows the user to delete the tenant permanently

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