How to add a QR Code to Directional Signs

Owned by Justin Acuesta (Unlicensed)
Last updated: Nov 30, 2022
4 min read

This article will aim to show you how to add and configure a QR code inside directional signs. This provides an additional option for QR codes to be shown in another sign type and not just through the Interactive Kiosk.

When the QR code is scanned, customers will be able to explore and access the entire location on their mobile device.

Please be aware that when visitors scan the QR code, they will be directed to the location of where the DIRECTIONAL sign is currently located in Map Editor.

If you would like to create a new digital sign to display your QR code at a different location / have your visitors start at a specific location please click here

QR code global configuration settings

The global settings is primarily focused on the text message that is displayed above the QR code.

Steps

1. In the PAM navigation menu, go to 360 Planner > Digital Signs

2. Select the SIGN CONFIGURATION tab

3. Select Directional Sign

4. On the right-hand side, we will focus on the Explorer Digital Gateway heading

5. Call to action: This is a message that is placed on top of the QR code. The purpose of this message is to make the customer scan the QR code with their mobile device. The default message is: Scan for map.
You are able to customise your message if you wish

6. Call to action text colour: This lets you customise the call to action message by changing the text colour. The default colour used is white.

7. Save changes

Activating the QR code in Directional signs

You need to activate the QR code for each sign individually for it to be seen in directional signs.

Steps

1. In the PAM navigation menu, go to 360 Planner > Digital Signs

2. Click on DIGITAL SIGN MAP tab

3. Select a Directional Sign (When clicking on a sign, the layout should say ‘directional’)

4. The right-hand side will pop up with settings to configure the chosen directional sign.
We will go straight to the Explorer Digital Gateway section

5. Activate Show on sign to activate the QR code on the directional sign

6. You can see how the QR code looks like along with the Call to Action text message within the preview

7. The reason why the Call to Action text message colour is blue is because that’s what we have set inside the global configuration settings. (Refer to photo above)

8. Save changes

What if the QR code is cropped off?

You may run into a scenario where the QR code is slightly cropped off like the photo below.

To fix this, you will need to remove some content inside your Content slots for this particular sign.

This is necessary as space is needed to support the size of the QR code and the Call to action message.

To learn how to create a Directional sign, please click here

To make space for your QR code, please follow the steps below.

Steps

1. In the PAM navigation menu, go to 360 Planner > Digital Signs

2. Click on DIGITAL SIGN MAP tab

3. Select your Directional Sign that you want to configure. (When clicking on a sign, the layout should say ‘directional’)

4. The right-hand side will pop up with settings to configure the chosen directional sign

5. We can see that the layout is Directional sign which confirms this is the correct sign

6. Notice how the QR code in the preview is slightly blocked from view because of too much content

7. We will remove some content inside Content slots

8. Click on the 'x' button to remove a specific location from the Content slots. You may need to remove more than 1 location to fit the QR code successfully. In our example, we will remove Theater and Theater Entry 10 VIP

9. Once some Content slot items have been removed, notice in the preview that the QR code has enough space to be fully visible in the Directional sign.

10. We have kept some of the other Content slot content as it didn’t disrupt the space for the QR code

11. Save changes