[In progress] Explorer - Search Enhancements

In this article, we will show you how to understand the layout of the search feature while viewing and using the Explorer map on your smartphone.

TICKET: DEV-7265 - Getting issue details... STATUS

How to configure search enhancements?

How to view Search Enhancements on Explorer

Steps

1. In the PAM navigation menu, go to 360 Planner > Digital Signs

2. Select DIGITAL SIGN MAP tab

3. Select an Interactive Kiosk Digital Sign (this usually starts with a 4.2). You can also use the search section and the filter feature on the left-hand side.

4. On the right-hand side pop out stay on the GENERAL tab

5. Scroll to the bottom and scan the QR code with your smartphone device

Accessing Quick Link Filters on Explorer

1. Once Explorer has loaded up on your smartphone, you will immediately notice that the Quick Link Filters appear when you are viewing the map on the Explore tab

The Quick Link Filters is also viewable on the Search tab

2. If you were to click on a Quick Link filter (i.e. Click on the parking lot icon), you can see everything related to that icon appear all at once.

3. Click on the more icon to reveal more quick link icons. (If you only have three active filters then you will not see the more icon) The default number of Quick Link filters displayed before clicking more is always 3.

4. You can see up to a maximum of 7 quick link icons on Explorer

5. Click on the less icon to return to the original view

6. This is how Quick Link Filters look like as it’s default layout without the more / less button

Why 7 Quick Link icons instead of 8? How do I know which icon won’t be shown?

Since the Interactive Kiosk can show up to 8 Quick Link Icons at any given time, it will result in one less Quick Link icon being shown in Explorer as it can only contain a maximum of 7.

If in the event of having 8 Quick Links activated, Explorer will never take the last Quick Link on the list in Digital Sign Manager. We will show this below

Steps

1. In the PAM navigation menu, go to 360 Planner > Digital Signs

2. Select Sign Configuration

3. Select Interactive Kiosk

4. Select the Search tab

5. Scroll down to the Quick Link Filters section

6. There are currently 8 Quick Link filters activated. Out of all these filters, Explorer will not show First aid as that is the last one on the list.

In this example, if the First aid filter is crucial to be seen inside Explorer over another filter, you can re-adjust the order in PAM. This will save you from removing and re-uploading filters repeatedly.

1. In the PAM navigation menu, go to Settings

2. Click on Map Configuration

3. Click on the Search tab

4. You can use the adjusting tool to reorder the Quick Link filters

5. We will swap First aid and Coffee so First aid can be seen inside Explorer

6. Save changes when done

7. This is the new sequential order of the Quick Link Filters.

8. Coffee is now at the bottom. This means that if all eight filters are activated in Digital Sign Manager, Coffee will not be seen inside Explorer when the Quick Links feature.

If we go back to Digital Sign Manager, and go into the global configuration settings, we will see the following:

9. Coffee is now at the bottom of the list and with all eight Quick Link Filters activated, it means Coffee won’t be seen inside Explorer.

10. To verify this change, open up Explorer (make sure the link you are using is associated with the same PAM account) and look at the Quick Link Filters. Select more

11. You can see all 7 Quick Link Filters with the exception being Coffee

Clicking on a Featured Location

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When you have allocated locations to be inside the ‘featured location' section in Explorer, you will notice that access to these locations is readily available.

We will give an example of what happens when you click on the location. We will click on Sofi Stadium and the image you see below is what you normally see when you search for a location and click on it to find out more information about it.

Viewing Popular Search History

When you use the search section to type in results, if the location exists then you will see results based on what you searched. If there are no results available, the page will return an empty listing and asks the user to try again.

If you click on the results based on what you had typed in, that then will become part of your search history.

The concept behind this is, is every time you search for a location and click on it, that will be remembered. When the user goes back into the search section, they can see the four most recent searches they have done while using Explorer. This will need to be the same Explorer link in order to generate the search history.

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Clicking on a Quick Link

Having Quick Link Filters will enable all locations that are similar in what they offer to customers, to be organised together in one whole area.

For this example, we have selected the Parking Icon Quick Link and this showed us all Parking areas in the venue that are currently accessible to customers.

Quick Links is useful in this regard, as a customer can just click on an icon and it will show them everything of the same thing that is scattered throughout the venue.

1. Select the back button to return to the search menu

2. Select this area to drag the list up to show a complete list view instead of a half map / half list view

3. For this example, since we clicked on the Parking Icon, the list shows all parking lots in the area.

4. Choosing a specific parking lot (i.e. Experience Parking C) will show you where it is on the map and will ask if you would like directions to be taken there.