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In this article, we will show you how to understand the layout of the Promotions section when while viewing and using Explorer on your smartphone device.

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Configuring Promotions

Note

The way Promotions is presented inside Explorer, is influenced by the settings you configure inside PAM OS.

This means Promotions on Explorer will mimic what is set for the Interactive Kiosk as Explorer is essentially the smartphone version of the Interactive Kiosk.

When you make a change in Interactive Kiosk (i.e. remove Starbucks), this will also remove Starbucks from Explorer.

Please click on the article below for a thorough explanation on how to create / remove Promotions.
Adding Promotions to a Tenant

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Viewing Promotions on Explorer

A QR code is required to gain access into the Explorer map. You can find this inside PAM OS.

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6. Click on the promotions tab on the bottom

You should now see the promotions interface with all created promotions.

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If you don’t have any promotions created, the section will just be empty.
Refer to this link to learn how to create promotions: Adding Promotions to a Tenant

7. The title confirms you are on the right section

8. This is the general location / area where these promotions are happening and can be found.

9. Select the filters to show specific promotions (i.e. clicking on ALL will show all promotions)

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14. The Explore tab lets you click on other general areas that may contain promotions which are not in the vicinity of a certain area (i.e. we have clicked on Sofi Stadium which means all promotions that are part of Sofi Stadium will be shown)

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Selecting a Promotion

We will click on a promotion to find out what other fields you can see.

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6. Selecting [TAKE ME THERE] will give you directions to the tenant where the promotion is being held.
If your location is turned on, it will automatically calculate the directions but if your location is turned off, you will need to select your starting location

7. Selecting [MORE INFO] will take takes you to a related website for more information on that promotion. I.e.clicking on [MORE INFO], you would be redirected to the KFC website because they are the ones offering the promo

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Clicking on [MORE INFO] transfers you to the URL link you have placed into your promotion.
To change the URL, you will need to do it in PAM OS. Learn how to do this here.

If there is no URL placed into the promotion, you will only see [TAKE ME THERE].

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12. You will need to select your starting location to be able to generate directions to KFC. Alternatively, if you are within the vicinity of the area, you can share your location and it will automatically show directions based on where you currently are on the map

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Can’t make your promotion appear?

Remember that you can only create promotions through PAM.

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Related articles

Articles on Explorer
Explorer - Introduction
Explorer - Configuring location photo and names
Explorer - Experiences
Explorer - How to customise tab section colours

Configuring Search Enhancements
Search enhancements for Interactive Kiosk