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In this article, we will show you how to understand the layout of the search feature while viewing and using the Explorer map on your smartphone.

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How to configure search enhancements?

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The way search enhancements is presented in Explorer, is influenced by the settings you choose to configure inside PAM OS . This means that for Interactive Kiosk. Meaning, the the settings you activate for Interactive Kiosk, is the same settings is applied in Explorer.

Please click on the article below for a thorough explanation on working your way around search enhancements and applying changes to it.

Search enhancements for Interactive Kiosk

How to view Search Enhancements on Explorer

Steps

1. In the PAM navigation menu, go to 360 Planner > Digital Signs

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Alternatively, you can also scan the QR Code on the dashboard (home page) for access.

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Accessing Quick Link Filters on Explorer

1. Once Explorer has loaded up on your smartphone, you will immediately notice that the Quick Link Filters appear when you are viewing the map on the Explore tab. The Quick Link Filters is also viewable on the Search tab

2. If you were to click on a Quick Link Filter (i.e. Click on the parking lot icon Parking), you can see everything related to that icon appear all at once.

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The default quick link filters is are Entrance, Parking and Restroom

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4. You can see up to a maximum of 7 quick link icons on within Explorer

5. Click on the less icon to return to normal view

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6. This is how Quick Link Filters look like as it’s default setting without the more / less button

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Why 7 Quick Link icons instead of 8? How do I know which icon won’t be shown?

Since the Interactive Kiosk can show up to 8 Quick Link Filter Icons at any given time, it will result in one less Quick Link Filter icon being shown in Explorer as it can only contain a maximum of 7.

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1. In the PAM navigation menu, go to 360 Planner > Digital Signs

2. Select Sign Configuration the SIGN CONFIGURATION tab

3. Select Interactive Kiosk

4. Select the Search SEARCH tab

5. Scroll down to the Quick Link Filters section

6. There are currently 8 Quick Link Filters activated. Out of all these filters, Explorer will not show First aid as that is the last one on in the list.

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In this example, if the First aid icon is important to be seen inside Explorer, you can re-adjust the order of the Quick Link Filters in PAM. This will save you from removing and re-uploading filters repeatedly.

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11. You can see all 7 Quick Link Filters with the exception being Coffee, confirming the changes were correct.

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Clicking on a Featured Location

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When you have allocated locations displayed as part of the ‘featured location' section in Explorer, you will notice these locations are typically popular places of interest for visitors at the venue.

We will give an example of what happens when you click on the location. We will click on Sofi Stadium and the image below is what you normally see when you search for a location and click on it to find out more information about it.

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Featured locations are locations displayed instantly once a user goes into the search tab. You are able to add and remove ‘featured’ locations according to changing demand and availability.
We recommend to display 6 featured locations at any given time.

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Viewing Popular Search History

This feature is useful for finding out your previous searches.

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The concept behind this is, is every time you search for a location and click on it, that will be recorded.
When the user goes back into the search section, they can see up to the four most recent searches they have done. This will need to be the same Explorer link in order to generate the same search history.

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Having Quick Link Filters will enable all locations that are similar in what they offer to customers, to be shown together in one whole area at the same time.

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  1. Select the back button to return to the search menu

  2. Select this area to drag the list up to show a complete list view instead of a half map / half list view

  3. For this example, since we clicked on the Parking Icon, the list shows all parking lots in the area.

  4. Choosing a specific parking lot (i.e. Experience Parking C) will show you where it is on the map and will ask if you would like directions to be taken there.

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Related articles

Articles on Explorer
Explorer - Introduction
Explorer - Configuring location photo and names
Explorer - Promotions
Explorer - Experiences

Configuring Search Enhancements
Search enhancements for Interactive Kiosk