How to unlock a scene to make changes

Occasionally there may be instances when users need to make changes to content and they stumble upon the following notice (photo below) when they open Digital Signs, Map Editor or Parking Manager.

Seeing this results in the user unable to make any changes until the listed scene (01-S01-Default Scene) has been unlocked.

This article will help users unlock their scene to successfully make changes to content.

Why a scene needs to be locked in the first place?

• A scene is locked in order to be activated when a certain scene with specific content has to be used (i.e. an emergency has occurred so an emergency scene with the relevant content needs to be used)

How to unlock a scene

A scene (i.e. Default Scene) that is locked is seen universally regardless if a user enters into Digital Signs, Map Editor or Parking Manager. This means that unlocking a scene will also be seen universally as unlocked.

Please be aware that there are multiple scenes and this process can be applied to any scene that has been made in your PAM environment. For this article, we will be unlocking the default scene when we are using Digital Signs.

Steps

1. On the PAM navigation menu, go to 360 Manager > Digital Signs > Digital Sign Map

2. Click on a Digital Sign

3. If your scene is locked, the blue information board will pop up and will prompt you to unlock it.
   All content and functionality in the Digital Sign is disabled and won’t be able to be clicked on.

4. Go to 360 Manager > Scenes

5. Locate the scene you need to unlock. (From the first photo, we have to unlock SCENE 01 - S01 - DEFAULT SCENE)

6. Click on the shaded lock-pad located on the right-hand side to unlock the scene

7. To view the unlocked scene, we will go back to our Digital Signs page

8. Click on the same Digital Sign chosen in step 2 or any other Digital sign available

9. The blue information board has now disappeared meaning that the scene has been unlocked and all functionality has now returned for you to make changes to the Digital Sign

As mentioned in the beginning of the article, unlocking a scene is a one-off click and is universally seen as unlocked regardless if a user enters into Digital Signs, Map Editor or Parking.