Occasionally there may be instances when users want to make some changes to content and they stumble upon the following notice (photo below) when they open the Digital Signs, Map Editor and Parking functionality.
Seeing this results in the user unable to make any changes until the listed scene has been unlocked.
This article will help users unlock their scene to be able to successfully make changes and improve their content.
Please note to check your user type before proceeding with this article.
To unlock scenes, only an Admin account will be able to make this change.
Refer to our User Type and Permissions article for more context.
Why a scene needs to be locked?
A scene may need to be in a locked status in order to be activated when a certain scene with it’s specific contents has to be put into effect. (i.e. An emergency has occurred and an emergency scene content needs to be used)
How to unlock a scene
A scene (i.e. Default Scene) that has been locked is seen universally regardless if a user enters into Digital Signs, Map Editor or Parking. This means that unlocking a scene will also be seen in an unlocked state universally regardless if a user enters into Digital Signs, Map Editor or Parking.
Please be aware that there are multiple scenes and this process can be applied to any scene that has been made in your PAM environment. For this article, we will be unlocking a scene so Digital Signs can be our example.
Steps
On the PAM navigation menu, go to 360 Manager > Digital Signs > Digital Sign Map
Click on a Digital Sign
If your scene is locked, the blue information board will pop up and will prompt you to unlock it.
All content and functionality in the Digital Sign is disabled and unable to be clicked on.
4. Go to 360 Manager > Scenes
5. Locate the right scene you want to unlock
6. Click on the shaded lock-pad located on the right-hand side to unlock the scene
7. To view the now unlocked scene, we will go back to our Digital Signs page
8. Click on the same Digital Sign that was chosen in step 2 or any other sign
9. The blue information board has now disappeared meaning that the scene has been unlocked and all functionality has now returned for you to make changes to the Digital Sign
As mentioned in the beginning of the article, unlocking a scene will also be universally done regardless if a user enters into Digital Signs, Map Editor or Parking.
HINT: Please remember to always save changes no matter how small AND if other pages are opened in different tabs, you must refresh them for the changes to be seen.
For example, in this article, the user may have Scenes and Digital Signs opened in different tabs. When Scenes have been modified and saved, the Digital Signs tab needs to be refreshed to see the new changes.
Related articles
Creating and activating scenes
Duplicating scenes