In this article, you will learn how to create an experience. Experiences are events held at designated locations at your venue. Each experience contains important details such as dates, description, and where to find more information. Directions to reach the experience are issued to users through the Interactive Kiosk and Explorer maps.
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Firstly you need to prepare your image/banner design for the experience:
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Creating an Experience
Steps
1. In the PAM navigation menu, go to 360 Manager > Experiences
2. On the bottom right, click on [ADD EXPERIENCE] to get started
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BASIC INFO section
3. Enter the Experience Name (i.e. Teddy Bear Hunt)
4. Select Enter a Description of the experience
LOCATION section
5. Assign to Location toggle is enabled by default. You can disable this toggle if you just want to create an Experience without having a location
6. Type in the Location of where the experience will be is happening (i.e. our location is called Teddy Bear)
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To learn how to create new locations, please click here |
57. Select Feature type filter. Optional filter to narrow down location feature-type6. Enter a Description of the experiencelocations by certain feature-types this means that only specific locations will appear based on the feature types you have enabled.
CONNECTED section
78. If you have another experience created and are interested in linking it with the experience you are currently creating / editing, you can make that other experience become the ‘main experience’
89. If you have another experience created, you can make the experience you are currently editing or creating (in our case it’s Teddy Bear Hunt) to be become the main experience by allocating selecting sub-experiences
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To learn more about this section, please click here |
DATES section
910. Hide date and time toggle is disabled by default. Activating this toggle means that the Experience date and time won’t be shown for this particular experience.
11. Select the Start date and Start time of the experience
1012. Select the End date and End time of the experience
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OPTIONS section 11
13. Show this experience on eXplorer map: activating this toggle will mean that this experience can be viewed and seen on the eXplorer map when the user scans a QR code to open up eXplorer
14. Override location name with experience: You can use activate this toggle if you want to use the name of an experience to replace the location name as the experience will be held there. (i.e. NFL Superbowl would replace Sofi Stadium)
15. Show this experience on explorerbanner slides: activate this toggle if you want this experience to be seen inside Explorer maps when a user opens it on their smartphone device12when banner slideshow is activated inside a directional sign.
16. Override location name on digital directional signs: activating this toggle will result in the location name being replaced with the experience name. In our case, this would mean TEDDY BEAR (this is the name of our location in step 46) will be seen as TEDDY BEAR HUNT (this is the name of our experience in step 3)
13. Show this experience on parking signs: activating this toggle will result in this experience being eligible to be seen on digital parking signs
14. Show this experience on kiosks: activate this toggle if you want this experience to be seen inside the Interactive Kiosk when a user is active on a kiosk
15. Show this experience on banner slides: activate this toggle if you want this experience to be seen when banner slideshow is activated inside a directional sign.
16. This will appear for every step in the OPTIONS section once the toggle is activated17. This setting appears for every toggle that is activated in the OPTIONS section. This means you can set how many days OR hours beforethe start date of an experience you want to show it earlier on explorer, digital directional signs, parking signs or kiosks. The main benefit of showing it an experience before the official start date is to generate public interest of upcoming experiences. For this example, we have set the experience to show on explorer maps the eXplorer map 5 hours before start time17. As what has been elaborated in step 14, we have activated the toggle on ‘Show this experience on kiosks’ hence this option has appeared. For this example, we have set the experience to show on the kiosk 100 days before its start date the actual start time
18. You are able to change the number to however you wantof days or hours at your discretion. (i.e. 365 days before / hours before can become 1 day before / hours before)
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HAND OFF section
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If an experience is not linked to a location, then the Directions subsection will not appear. |
Directions subsection
19. Show Directions to Experience: You can set directions to show either days or hours before. In our case, directions will be shown 1000 days before to the experience location
20. QR Code Prompt: You can leave a small message on what you want to say underneath the QR Code.
The default is ‘Take Me There’blank hence there is no words underneath the QR code preview.
Additional experience subsection
21. Tab Title: You can include an additional tab that shows more information or how to buy tickets to an this experience. Default tab title is ‘Find out more’
22. Short Description: You can include a description on what your tab is about.
Default description is ‘For bookings and more information scan barcode with your phone’
23. Hand OFF URL: You can place your URL here so that when customers scan the QR code, they are taken to that URL instantly. (e.g. http://www.google.com so when you scan the QR code, you will be taken to googleGoogle’s website).
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The URL link can be anything as long as it |
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is a valid website with a working URL. |
24. QR Code Prompt: You can leave a small message on what you want to say underneath the QR code
25. Disable during experience: Activating this toggle will disable this the entire ‘Additional experience subsection’ tab if directions to the experience are now being shown. (i.e. If directions are being shown to an experience 1000 days before, by activating this toggle, it means the additional experience subsection won’t be shown 1000 days before the start date of the experience). You are more than welcome to can adjust this according to your preference as 1000 days is a very long time
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needs
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Experiences Slide Show section
26. Show information panel: Activating this toggle will make your experience be used as a Full-Screen experience
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To find out how to create a digital sign, please click here |
Graphics section
29. Background colour: Select your preferred background colour
30. Text colour: Select your preferred text colour. Choosing the colour is important as this is how your Experience will be shown both in the kiosk Kiosk and explorerExplorer
31. You can choose select an icon that will use your chosen colour background if it has been uploaded uses the Background Colour as it’s own background. You will need to upload your icon separately first to the icon library. If no icon is chosen, then background colour will just remain as isIn our example, the ANU logo is originally just an ANU logo without any background colour but since we have linked it to this experience, it now uses the teal green background as it’s own.
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To find out how to upload icons to the library, please click here |
Feature Experience Background section
32. Upload landscape image 1920px(w) x 1080px(h)
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In this article, we have edited this existing experience, hence why it says you see [SAVE] but when you create creating a new experience, it will would say [CREATE]
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Open the Interactive Kioskto preview the latest changes
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44. Scan the QR code to get directions straight to your smartphone device to the ‘Teddy Bear Hunt’.
This opens up Explorer maps.
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Video reference
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