In this article, we will show you how to understand the layout of the search feature when while viewing and using the Explorer map on your smartphone.
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How to configure search enhancements?
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The way search enhancements is presented in Explorer, is influenced by the settings you choose to configure inside PAM OS. This means that the settings you activate for Interactive Kiosk, the same settings is applied in Explorer. Please click on the article below for a thorough explanation on working your way around search enhancements and applying changes to it. |
How to view Search Enhancements on Explorer
Steps
1. In the PAM navigation menu, go to 360 Planner > Digital Signs
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Alternatively, you can also scan the QR Code on the dashboard (home page) to access . |
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Accessing Quick Link Filters on Explorer
1. Once Explorer has loaded up on your smartphone, you will immediately notice that the Quick Link Filters appear when you are viewing the map on the Explore tab
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3. Click on the more icon to reveal more quick link icons. (This is again dependant on whether or not you have activated additional quick link filtersIf you only have three active filters then you will not see the more icon) The default number of Quick Link filters displayed before clicking more is always 3.
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5. Click on the less icon to return to the original view
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6. This is how Quick Link Filters look like as it’s default layout without the more / less button
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Why 7 Quick Link icons instead of 8? How do I know which icon won’t be shown?
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Since the Interactive Kiosk can show up to 8 Quick Link Icons at any given time, it will result in one less Quick Link icon being shown in Explorer as it can only contain a maximum of 7.
If in the event of having 8 Quick Links activated, Explorer will not never take the last Quick Link on the list in Digital Sign Manager. We will show this below
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6. There are currently 8 Quick Link filters activated. Out of all these filters, Explorer will not show First aid as that is the last one on the list. Interactive Kiosk will continue to show all 8. [Insert photo]
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In this example, if the First aid filter is crucial to be seen inside Explorer over another filter, you can re-adjust the order in PAM. This will save you from removing and re-uploading filters repeatedly.
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6. Save changes when done [Insert photo]
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7. This is the new sequential order of the Quick Link Filters.
8. Coffee is now at the bottom. This will mean means that if all eight filters are activated in Digital Sign Manager, Coffee will not be seen in inside Explorer when the Quick Links are selected. [Insert photofeature.
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If we go back to Digital Sign Manager, and go into the global configuration settings, we will see the following:
9. Coffee is now at the bottom of the list and with all eight Quick Link Filters activated, it means Coffee won’t be seen inside Explorer.
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10. To verify this change, open up Explorer (make sure the link you are using is associated with the same PAM account) and look at the Quick Link Filters. Select more
11. You can see all 7 Quick Link Filters with the exception being Coffee
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Clicking on a Featured Location
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When you have allocated locations to be inside the ‘featured location' section in Explorer, you will notice that access to these locations is readily available.
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Featured locations are locations displayed instantly once a user goes into the search tab. You are able to add and remove ‘featured’ locations according to changing demand and availability. We recommend to only have 6 featured locations at any given time. |
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Viewing Popular Search History
When you use the search section to type in results, if the location exists then you will see results based on what you searched. If there are no results available, the page will return an empty listing and asks the user to try again.
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The concept behind this is, is every time you search for a location and click on it, that will be remembered. When the user goes back into the search section, they can see the four most recent searches they have done while using Explorer. This will need to be the same Explorer link in order to generate the search history.
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Clicking on a Quick Link
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The purpose of having quick links Having Quick Link Filters will enable all locations that are similar in what they offer to customers, to be organised together in one whole area.
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Quick Links is useful in this regard, as a customer can just click on an icon and it will show them everything of the same thing that is scattered throughout the venue.
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Select the back button to return to the search menu
Select this area to drag the list up to show a complete list view instead of a half map / half list view
For this example, since we clicked on the Parking Icon, the list shows all parking lots in the area.
Choosing a specific parking lot (i.e. Experience Parking C) will show you where it is on the map and will ask if you would like directions to be taken there.
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Related articles Articles on Explorer Configuring Search Enhancements |