Occasionally there may be instances when users want need to make some changes to content and they stumble upon the following notice (photo below) when they open the Digital Signs, Map Editor and or Parking functionalityManager.
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Seeing this results in the user unable to make any changes until the listed scene ( 01-S01-Default Scene) has been unlocked.
This article will help users unlock their scene to be able to successfully make changes and improve their to content.
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Please note to check your user type before proceeding with this article. To unlock scenes, only an Admin account will be able to make this change. Please remember to check your user type before proceeding with this article. |
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Why a scene needs to be locked in the first place?
A scene may need to be in a locked status is locked in order to be activated when a certain scene with it’s specific contents has to be put into effectused. (i.e. An an emergency has occurred and so an emergency scene content needs to be used right now)
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How to unlock a scene
A scene (i.e. Default Scene) that has been is locked is seen universally regardless if a user enters into Digital Signs, Map Editor or Parking Manager. This means that unlocking a scene will also be seen in an unlocked state universally regardless if a user enters into Digital Signs, Map Editor or Parkinguniversally as unlocked.
Please be aware that there are multiple scenes and this process can be applied to any scene that has been made in your PAM environment. For this article, we will be unlocking a scene so the default scene when we are using Digital Signs can be our example.
Steps
On the PAM navigation menu, go to 360 Manager > Digital Signs > Digital Sign Map
Click on a Digital Sign
If your scene is locked, the blue information board will pop up and will prompt you to unlock it.
All content and functionality in the Digital Sign is disabled and unable to be clicked on.
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6. Click on the shaded lock-pad located on the right-hand side to unlock the scene
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7. To view the now unlocked scene, we will go back to our Digital Signs page
8. Click on the same Digital Sign that was chosen in step 2 or any other sign available
9. The blue information board has now disappeared meaning that the scene has been unlocked and all functionality has now returned for you to make changes to the Digital Sign
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As mentioned in the beginning of the article, unlocking a scene will also be universally done is a one-off click and is universally seen as unlocked regardless if a user enters into Digital Signs, Map Editor or Parking.
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