In this article, we will show you how to hide content between your accounts that may have a parent / child relationship established between them.
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Introduction to Hiding Content
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Summary of rules for hiding content
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This is a useful feature as you may have content work currently being completed. Activating this feature allows you to hide the child content work from the parent account to ensure only those with access to the child account where the work is being completed can see the changes. This increases confidentiality and lets currently in-progress work be completed without progress being seen by others.
When the changes are done, simply deactivate the toggle and the parent account will see the new child account changes instantly.
As a refresher, we will explain the difference between parent and child accounts
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Example HPK001 Hollywood Park - is our parent account HPKRetail Hollywood Park Retail - is our child account If HPKRetail Hollywood Park Retail account needs maintenance work to ensure content remains up-to-date, they can hide their content from HPK001Hollywood Park account. This will be done by activating the toggle inside HPK001 Hollywood Park to hide content. When those in HPK001 Hollywood Park account log into PAM and go into the Interactive Kiosk, they will just see what is currently existing and working in the Interactive Kiosk. They will not see any HPKRetail Hollywood Park Retail account content until the settings have been changed to share with HPK001 Hollywood Park account again. |
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How to hide content
Please ensure you are logged onto the parent account
In our example, we will log into HPK001 Hollywood Park - parent account to hide content from HPKRetail Hollywood Park Retail - child account
Steps
1. In the PAM navigation menu, go to Settings
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3. The top section should say ‘Client Management’ which shows confirms you are at the right place
4. Description tells you the places where the content will be hidden from the parent account
This means that Hollywood Park Retail content is hidden and cannot be seen when a user is on the Hollywood Park account
5. We can see a list of clients that is linked with our account
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We will log onto the child account and show what happens when hiding content is enabled |
8. In the PAM navigation menu, go to 360 Planner > Map Editor
9. The disclaimer has appeared, notifying users that HPK001 Hollywood Park (Parent account) has hidden HPKRetail Hollywood Park Retail content. This provides confirmation to users of HPKRetail Hollywood Park Retail that their work is no longer seen by those in HPK001.Hollywood Park
10. This means that all features created in Map Editor HPKRetail Hollywood Park Retail will not be seen on HPK001 Hollywood Park Interactive Kiosk and Explorer. However, these features are still shown inside HPK001 Hollywood Park Map Editor, it just won’t be clickable.
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We will log into the parent account and check if the child account content appears. |
Viewing content from Parent account - Digital Signs
Steps
1. In the PAM navigation menu, go to 360 Planner > Digital Signs
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5. You cannot click on these child signs from a parent account but the map will show you where they are located for reference. All child digital signs are indicated by the colour grey.
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Viewing content from Parent account - Interactive Kiosk
Steps
1. In the PAM navigation menu, go to 360 Planner > Digital Signs
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4. Choose a sign and click on the link underneath SignID.
A new tab will open.
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This is a before and after of what Interactive Kiosk looks like for a specific section of the map.
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After = Hiding Content was enabled
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Viewing content from Parent account - Explorer
Steps
1. In the PAM navigation menu, go to 360 Planner > Digital Signs
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This is a before and after of what Explorer looks like for this section of the map.
Before = Hiding Content was enabled
After = Hiding Content was enabled
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