Occasionally there may be instances when users where you need to make changes to content and they stumble upon the following notice (photo below) when they you open Digital Signs, Map Editor or Parking Manager.
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Seeing this results in the user you unable to make any changes until the listed scene (01-S01-Default Scene) has been unlocked.
This article will help users you unlock their scene to successfully make changes to content.
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To unlock scenes, only an Admin account will be able to make this change. Please remember to check your user type before proceeding with this article. |
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Why a scene needs to be locked in the first place?
A scene is locked in order to be activated when a certain scene with specific contents content has to be used . (i.e. an emergency has occurred so an emergency scene with the relevant content needs to be used right now)
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How to unlock a scene
A scene (i.e. Default Scene) that is locked is seen universally regardless if a user enters into Digital Signs, Map Editor or Parking Manager. This means that unlocking a scene will also be seen universally as unlocked.
Please be aware that there are multiple scenes and this process can be applied to any scene that has been made in your PAM environment. For this article, we will be unlocking the default scene when we are using Digital Signs.
Steps
1. On the PAM navigation menu, go to 360
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Planner > Digital Signs
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2. Select Digital Sign Map
3. Click on a Digital Sign on the map or search for it.
4. If your scene is locked, the blue information board will pop up and will prompt you to unlock it.
All content and functionality in the Digital Sign
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remains disabled and
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unclickable until it gets unlocked.
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4. Go 5. In the PAM navigation menu, go to 360 Manager > Scenes
56. Locate the right scene you want to unlock 6need to unlock. (From the first photo, we have to unlock SCENE 01 - S01 - DEFAULT SCENE)
7. Click on the shaded lock-pad located on the right-hand side to unlock the scene
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| Info |
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If the scene you want to unlock is currently active, you need to make another scene active before the lock-pad for the scene you want becomes available to be clicked on. |
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To view the unlocked scene, we will go back to our Digital Signs page.
8. In the PAM navigation menu, go to 360 Planner > Digital Signs
9. Select Digital Sign Map
10. Click on the same Digital Sign chosen in step 2 3 or any other Digital sign available
911. The blue information board has now disappeared meaning that the scene has been unlocked and all functionality has now returned for you to make changes to the Digital Sign
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