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Occasionally there may be instances when users need to make changes to content and they stumble upon the following notice (photo below) when they open Digital Signs, Map Editor or Parking Manager.

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Note

To unlock scenes, only an Admin account will be able to make this change.
Refer to our User Type and Permissions article for more context.

Please remember to check your user type before proceeding with this article.

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Why a scene needs to be locked in the first place?

  • A scene is locked in order to be activated when a certain scene with specific content has to be used (i.e. an emergency has occurred so an emergency scene with the relevant content needs to be used)

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How to unlock a scene

A scene (i.e. Default Scene) that is locked is seen universally regardless if a user enters into Digital Signs, Map Editor or Parking Manager. This means that unlocking a scene will also be seen universally as unlocked.

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  1. On the PAM navigation menu, go to 360 Manager > Digital Signs > Digital Sign Map

  2. Click on a Digital Sign

  3. If your scene is locked, the blue information board will pop up and will prompt you to unlock it.
    All content and functionality in the Digital Sign is disabled and unable won’t be able to be clicked on.

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4. Go to 360 Manager > Scenes

5. Locate the scene you want to unlock need to unlock. (From the first photo, we have to unlock SCENE 01 - S01 - DEFAULT SCENE)

6. Click on the shaded lock-pad located on the right-hand side to unlock the scene

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8. Click on the same Digital Sign chosen in step 2 or any other Digital sign available

9. The blue information board has now disappeared meaning that the scene has been unlocked and all functionality has now returned for you to make changes to the Digital Sign

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