[Updated required when ready] Search enhancements - Explorer

In this article, we will show you how to understand the layout of the search feature when viewing and using the map on Explorer.

TICKET: DEV-7265 - Getting issue details... STATUS

How to configure search enhancements?

The way search enhancements is presented in Explorer, is influenced by the settings you choose to configure inside PAM OS. This means that whatever settings you have activated for Interactive Kiosk, the same settings will be applied in Explorer.

Please click on the article below for a thorough explanation on how to work your way around search enhancements and applying changes to it.

Search enhancements for Interactive Kiosk

Viewing Search Enhancements on Explorer

Steps

1. In the PAM navigation menu, go to 360 Planner > Digital Signs

2. Select DIGITAL SIGN MAP tab

3. Select an Interactive Kiosk Digital Sign (this usually starts with a 4.2)

4. On the right-hand side pop out stay on the GENERAL tab

5. Scroll to the bottom and scan the QR code with your smartphone device

6. Once Explorer has loaded up on your smartphone, click the SEARCH tab

7. You can see which locations have been set to become ‘featured’ locations. These are locations that are the most popular when customers are at your venue. You are able to add and remove ‘featured’ locations according to changing customer demand.

8. This is the Quick Link filters section. If you click on a Quick Link (i.e. Parking icon), you will see all parking spots within the venue appear. You can set up to four quick links icons to be displayed at the same time.

Clicking on a Featured Location

When you have allocated locations to be inside the ‘featured location' section in Explorer, you will notice that access to these locations is readily available.

We will give an example of what happens when you click on the location. We will click on Sofi Stadium and the image you see below is what you normally see when you search for a location and click on it to find out more information about it.

Clicking on a Quick Link

The purpose of having quick links will enable all locations that are similar in what they offer to customers, to be organised together in one whole area.

For this example, we have selected the Parking Icon Quick Link and this showed us all Parking areas in the venue that are currently accessible to customers.

Quick Links is useful in this regard, as a customer can just click on an icon and it will show them everything of the same thing that is scattered throughout the venue.

Using the search function

[To be filled when it can be seen in Explorer]

Also need to mention the popular search results that shows the history of the search section in Explorer.