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If you are viewing this in EDIT mode, please DO NOT PUBLISH. Changes are ongoing
Interactive Kiosk is a layout used to display the virtual twin of your map and provide visitors with a way-finding solution and experience (events) information. Visitors are helped to find a specific location and scan a QR Code to show the navigation route directly from the current kiosk location to the destination with an optional hand-off to their smartphone device.
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Interactive Kiosk Global Configuration Settings
Globally the Interactive Kiosk Sign layout has the following configuration settings.
Global Configuration Settings are applied to all Interactive Kiosks by DEFAULT
GENERAL TAB
Header Global Configuration
1. In the PAM navigation menu, go to 360 Planner > Digital Signs
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12. When you have multiple words such as Parking Lot A, Parking Lot B, PAM will automatically group them together as > Event Parking A-B on the Directions Bar. You can choose 3 options which is: dash, comma, or to
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Accessible Global Configuration
This allows you to set the default height of the content area, based on the physical mount height of the screen as this can differ.
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When you adjust Content Vertical Position in Pixels the photo below will show you where the default pixel 336 is. The minimum 294 pixels and maximum 840 pixels is also shown to give you a general guide of the placement.
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Parking Status Mapping Global Configuration
1. This option enables you to override the name of parking statuses. e.g. If you were to fill in the word 'AVAILABLE' in the text box, the parking status ‘OPEN’ will then say 'AVAILABLE’ on the parking signs'
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Map Global Configuration Settings
Adjusting these settings will let you see these changes as you use an Interactive Kiosk and Explorer. You can play around with the zoom in, zoom out function and see how the Interactive Kiosk screen is oriented when you first activate it.
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5. Enable Night Safe routing: Activating this toggle will let you show night safe routes between locations if they exist.
6. Save changes
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MENU TAB
This section of the global configuration settings is focused on changing the colour of the icons, adding labels for the icons and showing what to display first each time a customer uses a kiosk.
1. Make sure you have clicked on the Menu tab to see the following settings below
ICONS
Explore
2. Choose your label name for Explore Icon. The default name is Explore
| Note |
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You are unable to customise the Explore Icon colour as it retains the default no matter what |
Search
3. Adjust Search Icon colour here
4. Choose your label name for Search Icon. The default name is Search
Experiences
5. Adjust Experiences Icon colour here
6. Choose your label name for Experiences Icon. The default name is Experiences
Directory
7. Adjust Directory Icon colour here
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| Info |
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If this toggle is disabled, you will not see the Directory icon appear in the Interactive Kiosk |
Promotions
10. Adjust Promotions Icon colour here
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19. Content Source: This is where you select a location that is a venue feature type and by choosing it (i.e. Australian National University), you are able to see what tenants the location contains.
20. Save changes
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SEARCH TAB
These changes will be seen when the user clicks on the search icon inside the Interactive Kiosk.
Featured Locations Global Configuration
1. Make sure you have clicked on the search tab. (You will not see the following settings if you clicked something else)
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7. Select the 'x' button to remove the location
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External Locations Global Configuration
This section lets you control the search results and routing when searching for external locations.
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6. Configure Search boundary by countries to refine external search results by country
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Quick Link Filters Global Configuration
The settings below will let you show Quick Link Filters in the Kiosk.
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This is how your Interactive Kiosk may look like, with these settings put into place.
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Nearby vs Further away
When you use the search bar to type in locations, you may notice that the results have a nearby and a further away filter heading. This is not configurable to remove or edit in the settings.
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For our example below, our Kiosk location is closer to NFL Fan Shop 2. This indicates to us that it is the closer option but we also have other options such as NFL Fan Shop 1, which is further away.
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IDLE SCREEN TAB
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We have another dedicated article for this section. To find out more, please click here |
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Interactive KioskIndividualConfiguration Settings - PORTRAIT
GENERAL TAB
Select a Digital Sign & Kiosk Location Individual Configuration
1. In the PAM navigation menu, go to 360 Planner > Digital Signs
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4. Once a Digital Sign has been selected the Digital Sign Name (Interactive Kiosk IK005) and Sign ID is going to be displayed. Click on the Sign ID link to PREVIEW your Interactive Kiosk on new tab.
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| Note |
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There is a dedicated section at the bottom of this article that highlights the changes on what LANDSCAPE Interactive Kiosk has. Most of the settings are the same as normal Interactive Kiosk and ALL global configuration settings will apply to both orientations. |
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Header Individual Configuration
Some of these settings have been covered in Map Global Configuration Settings
We will go through the ones that are new inside individual configuration
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3. Enable location colours if you want to use the colours which have been set within the dictionary item
(i.e. PAM Station as a dictionary item may contain its own colours that have been set up)
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Directions & Messaging Bar Individual Configuration
1. Select the location/s you wish to display. When you have multiple locations with the same name, PAM will automatically group them together and display them as e.g. Parking Lot A, B
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| Info |
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You can only display a maximum of 2 slots for the Interactive Kiosk directions bar. |
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Map Configuration Individual Configuration
The ‘Heads Up Display’ is the default view of the map that corresponds to the direction the user is facing. This is unique to each kiosk, and the primary properties rotation and location are automatically assigned, however can be manually overridden.
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| Info |
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It is very beneficial to set these settings in the Global Configuration section when more than 1 Interactive Kiosk is currently being used |
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Explorer QR Code handoff
Upon reaching the bottom, the user will notice a QR Code.
1. The user will have the option of either selecting download or selecting open link
Selecting download: will turn the QR Code into a file that can be printed out and used at locations.
Selecting open link: will open Explorer on your smartphone browser.
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Video reference
Watch the tutorial video on how to use ‘SELECT MAP CENTER OF THE DEVICE ON THE MAP’ (Step 1 of Map Configuration Individual Configuration)
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Reactive Configuration
1. When you enable REACTIVE, it automatically updates all the locations according to the live statuses of the locations. (e.g. IfParking Lot B is ‘Closed’, Parking Lot B will automatically disappear from the Interactive Display leaving Parking Lot A as the only available Parking as it still has space for cars)
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MENU TAB
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We have covered this in the global configuration section, To return to the tab, please click here |
SEARCH TAB
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We have covered this in the global configuration section, To return to the tab, please click here |
IDLE SCREEN TAB
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We have another dedicated article for this section. To find out more, please click here |
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Interactive KioskIndividualConfiguration Settings - LANDSCAPE MODE
Activating a Landscape Kiosk
1. Screen Orientation: Landscape mode has been selected to activate this orientation
2. The preview will change to confirm your orientation screen is now landscape.
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Header Landscape Individual Configuration
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We have covered most of these settings in this article. Scroll up to find the right section. |
GENERAL TAB
1. Enable Show Client Logo to show your company logo. Leave this unticked if you have no logo.
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