Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

In this article, we will show you how to create promotions for your tenants.

The information below includes details on how to set up promotions, the sections have been divided for your convenience, if needed.

Table of Contents

...

What are promotions?

Promotions refer to a set of activities, that communicate the product, brand or service to the customer / user.
The primary aim of having promotions is for the customer / user to buy the product or utilise the services of the seller over other competitors due to an added incentive of a generous discount or limited time only promotional prices on a product or service.

...

How do promotions relate to a tenant?

All tenants provide some form of service and / or sell a specific product for the customer / user to utilise.
Promotions are necessary for tenants to include in their business to attract and retain customers. When a tenant is created in PAM, you will be able to increase a tenant’s appeal by including promotions that are viewable and easily recognised by customers.

...

How to create promotions

Info

RULES

  • A promotion belongs to 1 tenant only. If there are no tenants, you cannot have promotions.

  • If there a tenant is active in different locations, the same promotions will appear for each location.

  • If you only want certain promotions to appear in specific locations, you will need to create another tenant for that specific location.

...

Info

Please make sure the image is 1080 x 1080 px or it will not work

17. Save changes

...

How to view promotions on Interactive Kiosk

Steps
1. In the PAM navigation board, go to 360 Planner > Digital Signs

...

15. The kiosk will also show you where you currently are and where the promotion is on the map.

...

Where do I go if I can’t view my promotions?

If you have created a tenant and a promotion but still cannot see the promotion in the Interactive Kiosk then you may have done one of the following

  1. Promotions card is activated but Tenant card is deactivated

  2. Tenant card is activated but promotions card is deactivated

Note

The tenants directory always needs to be activated even if a promotion is activated. Turning off the tenants directory will make the tenant unviewable in the Interactive Kiosk which also makes the promotion unviewable as it is directly connected to the tenant.

Activating tenant card

1. In the PAM navigation menu go to Dictionary > Tenants directory

2. Switch on the toggle of the tenant that is disabled. (i.e. KFC) This will automatically make your promotion viewable, provided that it had already been switched on. If your promotions card is also disabled, continue to read the next section of the article

...

Activating promotions card

Step

1. On the Tenants Directory page, click on the edit button of a tenant that contains the promotion you want to be seen. In this example, we will continue with KFC because we know it contains promotions.

...

3. Switch on the toggle to activate the promotion card to be seen on the map of Interactive Kiosk.
This toggle will save automatically when either activated or deactivated.

...

Promotions Global Configuration Settings

Info

The settings in this section, will affect all Interactive Kiosks in a single account.

...

6. Click on Promotion Icon Colour to change the colour of how the icon will look in the Kiosk
The default colour is green.

7. You are free to change the label name of the promotions icon to something else. In this example, we have kept it as promotions.

8. Save changes

...

Promotions Individual Configuration Settings

Info

The settings in this section, will only affect an individual Interactive Kiosk in a single account.

...