Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

In this article, you will learn to configure settings to customise their screensaver when an interactive kiosk goes into idle mode as well as customising the header component.

...

What is a screensaver and when does it occur?

Screensaver is a feature that is activated when a kiosk becomes idle. During a prolonged state of idleness, the kiosk transitions into screensaver mode which welcomes customers to the location and encourages them to use the kiosk. This increases engagement, visual appeal and enables users to start from the beginning and saves them from seeing the pages where previous users had stopped using the kiosk on.

...

Note

We will be changing between these two modes constantly throughout this article.
Please ensure the right mode is selected before proceeding to make changes.

...

Configuring Global Screensaver Settings

Steps

1. In the PAM navigation menu, go to 360 Planner > Digital Signs

...

6. You have the choice of selecting two different modes to configure with. We have Screen Saver mode selected so the next section will focus on it in more depth.

...

Configuring Screen Saver mode (Global settings)

Info

Note: Make sure Screen Saver mode is selected

...

7. Prompt text: Display a message to users directly underneath the QR code (max 24 characters)

8. Save changes

...

Configuring Advertising mode (Global settings)

Info

Note: Make sure Advertising mode is selected

...

4. Customise CTA Highlight Colour. For this example, we will use #ff2222 (colour shown below)

5. Save changes

...

Configuring Header Global Configurations (Global settings)

Header configuration is the top part of the Interactive Kiosk and all settings to customise it is found within the Header Global Configurations area. The photo below is how the Header configuration can look like according to the user’s settings. This section is to adjust the Header component globally

...

5. We will only be focusing on the revamped Header global configurations. For the complete list of the entire Interactive Kiosk Global Configurations, please click /wiki/spaces/PAMHC/pages/2752020510 here

6. Enable Show Client Logo to show their logo if available. Can leave this unticked if none provided

Info

To upload a client logo, on the PAM navigation menu, go to settings > branding > upload new Explorer logo (please check your user type as only Admins have access to do this)

7. Enable Show Clock to show the time on the kiosk screen (i.e. 12:12am)

...

12. When you have multiple words such as Parking Lot A, Parking Lot B, PAM will automatically group them together as > Event Parking A-B on the Directions Bar. You can choose 3 options which is: dash, comma, or to

13. Save changes

...

Configuring Individual Screen Saver Idle Mode Settings

Configuring Screen Saver settings individually means changes will only work for that one specific kiosk.
This is useful if the user wants a specific Interactive Kiosk to display different Screen Saver content to match up with the surroundings of its location.

...

8. The user has two choices of screensavers. We will continue with adjusting Screen Saver mode in the next step

...

Configuring Screen Saver mode (Individual settings)

9. Upload a welcome image that will be displayed on the kiosk. The user can preview the image as shown in the example below. Deleting the welcome image is also an option

...

11. Activate Show QR code to explorer if you wish for the kiosk to include a QR code on the screen

12. Save changes

...

Configuring Advertising Mode (Individual settings)

Configuring Advertising mode settings individually means the changes only work for that specific kiosk.
This is useful if the user wants a specific Interactive Kiosk to be in Advertising mode and the rest of their Interactive Kiosks to be showing Screen Saver mode.

...

6. Select Advertising mode

7. Save changes

...

Configuring Header Individual Configurations (Individual settings)

Header configuration is the top part of the Interactive Kiosk and all settings to customise it appropriately is found within the Header configurations area. The photo below is how the Header configuration can look like according to the user’s settings. This section is to adjust the Header component individually.

...

Info

To check location logo and colour, on the PAM navigation menu, go to Dictionary > Destination > select a dictionary item (it is the location name chosen in Step 9) > scroll to override dark/light colour and icon

12. Save changes

...

Previewing Screen Saver Idle Mode on Kiosk

After configuring your settings, you can view the changes made to your kiosk. Please be aware that you do not need to configure every setting in order to preview changes. As long as you save, the changes will instantly be seen on kiosk.

...

Info

If you are just changing from Advertising mode to Screen Saver mode without updating any content, just click on Screen Saver mode, click the save button and go back to the same sign and click SIGN ID

...

Example preview

Here is an example preview of your kiosk with Screen Saver Idle Mode activated

...

9. QR Code

10. QR Code prompt text

...

Previewing Advertising Mode on Kiosk

Please follow the steps from Previewing Screen Saver Idle Mode on Kiosk (scroll up above) to preview Advertising mode. The only change the user needs to modify is to select Advertising mode for either global (for all kiosks) or individual settings (for specific kiosks) and save changes. This is important otherwise when clicking Sign ID, it will still show Screen Saver mode.

...

  1. CTA title

  2. CTA prompt text

  3. CTA highlight colour pointer

...

Different Kinds of Screen Saver Preview Screens on Kiosk

Depending on what settings have been configured, users will be able to display different information when Screen Saver mode is activated. We will show you a few examples of some different options you can have to customise your Screen Saver display.

...

Info

Related articles

Configuring other Digital Sign settings
/wiki/spaces/PAMHC/pages/2752020510Interactive Kiosk Configuration Settings
Adjustable Menu Configuration Settings
Directional Sign Configuration Settings

Information on how to access the map on your smartphone
Explorer

...