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In this article, we will show you how to create promotions for your tenants.

The information below includes details on how to set up promotions, the sections have been divided for your convenience, if needed.

Table of Contents

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What are promotions?

Promotions refer to a set of activities, that communicate the product, brand or service to the customer / user.
The primary aim of having promotions is for the customer / user to buy the product or utilise the services of the seller over other competitors due to an added incentive of a generous discount or limited time only promotional prices on a product or service.

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How do promotions relate to a tenant?

All tenants provide some form of service and / or sell a specific product for the customer / user to utilise.
Promotions are necessary for tenants to include in their business to attract and retain customers. When a tenant is created in PAM, you will be able to increase a tenant’s appeal by including promotions that are viewable and easily recognised by customers.

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How to create promotions

Info

HINT: RULES

  • A promotion belongs to 1 tenant only. If there are no tenants, you cannot

create
  • have promotions.

  • If there

are multiple tenants of the same name but
  • a tenant is active in different locations,

you will need to create a new promotion each time.
If there are many different tenants, each one will need it’s own promotion to be created
  • the same promotions will appear for each location.

  • If you only want certain promotions to appear in specific locations, you will need to create another tenant for that specific location.

Steps
1. In the PAM navigation boardmenu, go to Dictionary > Tenants Directory

2. Choose a tenant and select the edit button

Note

If you DO NOT have any no tenants are created, you FIRST need to create a tenant before PROCEEDING with this the article.

To learn how to do this, click here

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10. Adjust BACKGROUND COLOUR for promotion title name. Default is white.

11. Select Upload to insert an image of the promotion

Info

Please make sure the image is 1080 x 1080 px or it will not upload

12. Include a URL link for the user to be directed to when they scan the QR Code

1312. Select the dropdown and choose where to display the QR Code in your image.
In the example below, we kept the QR Code on the bottom top left.

1413. Prompt text - You can include text to appear under the QR Code (i.e. More Info)

1514. Activate Prompt text on dark background which makes prompt text white (Step 14) if background photo is dark16. You will see this once you upload an image of the promotion

15. Switch on the Activate toggle to make the promotion active and viewable in the Interactive Kiosk

16. Select Upload to insert an image of the promotion

Info

Please make sure the image is 1080 x 1080 px or it will not work

17. Save changes

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How to view promotions on Interactive Kiosk

Steps
1. In the PAM navigation board, go to 360 Planner > Digital Signs

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4. Click on SIGN ID (this will open up a new tab)

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Your Interactive Kiosk link should now work to give you access to the map.

5. Click on the Green Dollar Icon

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8. Click on a promotion for more detail (i.e. Kebab Lunch Special$8 Bucket Tuesdays)

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9. If you elected to include a QR Code, you can scan this for more information on the promotion

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15. The kiosk will also show you directions to get to the tenant from your kiosk location if you want to take advantage of the promotion.

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where you currently are and where the promotion is on the map.

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Where do I go if I can’t view my promotions?

If you have already created a tenant and a promotion but still cannot see the promotion in the Interactive Kiosk then you may have done one of the following

  1. Promotions card is activated but Tenant card is deactivated

  2. Tenant card is activated but promotions card is deactivated

Note

The tenants directory always needs to be activated even if a promotion is activated already. Turning off the tenants directory will make the tenant unviewable in the Interactive Kiosk which also makes the promotion unviewable as it is directly connected to the tenant.

Activating tenant card

1. In the PAM navigation menu go to Dictionary > Tenants directory

2. Switch on the toggle of the tenant that is disabled. (i.e. WandavisionKFC) This will automatically make your promotion viewable, provided that it had already been switched on. If your promotions card is also disabled, continue to read the next section of the article

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Activating promotions card

Step

1. In the PAM navigation menu go to Dictionary > Tenants directory 2. Click On the Tenants Directory page, click on the edit button of a tenant that contains the promotion you want to be seen.
In this example, we will choose Aladdin continue with KFC because we know there is already a promotion insideit contains promotions.

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32. Click on promotions

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4tab to see the promotions page

3. Switch on the toggle to activate and make the promotion card visible on to be seen on the map of Interactive Kiosk.
This toggle will save automatically when either activated or deactivated.

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Promotions Global Configuration Settings

Info

The settings in this section, will affect all Interactive Kiosks in a single account.

Steps
1. In the PAM navigation menu go to 360 Planner > Digital Signs

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5. Activate toggle to enable promotions to be seen in the Interactive KioskThe default setting is the promotions icon being disabled.

6. Click on Promotion Icon Colour to change the colour of how the icon will look in the Kiosk
The default colour is green.

7. You are free to change the label name of the promotions icon to something else. In this example, we have kept it as promotions.

8. Save changes

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Promotions Individual Configuration Settings

Info

The settings in this section, will only affect an individual Interactive Kiosk in a single account.

Steps
1. In the PAM navigation menu go to 360 Planner > Digital Signs

2. Click on DIGITAL SIGN MAP tab

3. Select an Interactive Kiosk Digital Sign

4. On the right-hand side pop out, click on Menu tab

5. You can choose to either activate the toggle to enable promotions or deactivate the toggle to disable promotions to be seen on this specific Interactive Kiosk. Whatever changes is selected here, you will only see this change occur for this Kiosk only.

Info
  • If you had

activated
  • enabled promotions on global settings, the Kiosk will show promotions by default so what you choose here

inside the individual settings
  • will just override the global settings.

Also note, that
  • The configuring of the promotions colour

of the
  • icon is only done through the global settings.

6. Save changes.

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Info

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How to create a tenant
Creating a new tenant

Interactive Kiosk settings
Interactive Kiosk Configuration Settings

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