In this article, we will show you how to understand the layout of the search feature while viewing and using the Explorer map on your smartphone.
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How to configure search enhancements?
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The way search enhancements is presented in Explorer, is influenced by the settings you choose to configure inside PAM OS. This means that the settings you activate for Interactive Kiosk, the same settings is applied in Explorer. Please click on the article below for a thorough explanation on working your way around search enhancements and applying changes to it. |
How to view Search Enhancements on Explorer
Steps
1. In the PAM navigation menu, go to 360 Planner > Digital Signs
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Alternatively, you can also scan the QR Code on the dashboard (home page) to access . |
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Accessing Quick Link Filters on Explorer
1. Once Explorer has loaded up on your smartphone, you will immediately notice that the Quick Link Filters appear when you are viewing the map on the Explore tab
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6. This is how Quick Link Filters look like as it’s default layout without the more / less button
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Why 7 Quick Link icons instead of 8? How do I know which icon won’t be shown?
Since the Interactive Kiosk can show up to 8 Quick Link Icons at any given time, it will result in one less Quick Link icon being shown in Explorer as it can only contain a maximum of 7.
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11. You can see all 7 Quick Link Filters with the exception being Coffee
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Clicking on a Featured Location
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When you have allocated locations to be inside displayed as part of the ‘featured location' section in Explorer, you will notice that access to these locations is readily available.
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Featured locations are locations displayed instantly once a user goes into the search tab. You are able to add and remove ‘featured’ locations according to changing demand and availability. We recommend to only have 6 featured locations at any given time. |
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Viewing Popular Search History
This feature is useful for finding out your previous searches.
When you use the search section to type in resultsfind a certain location, if the location exists then you will see the results appear based on what you searched. If there are no results available, the page will return an empty listing and asks the user you to try again.
If you click on the results based on what you had typed in, that then will become part of your search history. This is also the same for when you select a location via the Quick Link Filters.
The concept behind this is, is every time you search for a location and click on it, that will be remembered. When the user goes back into the search section, they can see up to the four most recent searches they have done while using Explorer. This will need to be the same Explorer link in order to generate the same search history. [INSERT PHOTO]
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Clicking on a Quick Link
Having Quick Link Filters will enable all locations that are similar in what they offer to customers, to be organised together in one whole area.
For this example, we have selected the Parking Icon Quick Link in the photo below and this showed us all Parking areas in the venue that are currently accessible to customers.
Quick Links is useful in this regard, as a customer can just click on an icon and it will show them everything of the same thing that is scattered throughout the venue. in a venue.
Once you have clicked into a Quick Link Filter, you will see the following
Select the back button to return to the search menu
Select this area to drag the list up to show a complete list view instead of a half map / half list view
For this example, since we clicked on the Parking Icon, the list shows all parking lots in the area.
Choosing a specific parking lot (i.e. Experience Parking C) will show you where it is on the map and will ask if you would like directions to be taken there.
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