In this article, users will gain knowledge on how tenants will be added and modified within PAM OS for it to be displayed on a kiosk through the directory. learn how to create their own tenants as well as update them.
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To learn more about the introduction to the tenant directory, please click here |
The information below includes details on how to set up tenants directory, the sections have been divided for your convenience, if needed.
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What is a tenant?
Tenants temporarily occupy someone else’s land under the terms of a lease or similar document. Tenants can include but are not limited to retail, entertainment, food and beverage and service shops.
How do you add a tenant category?
Steps
On the PAM navigation menu, go to Dictionary > Categories
Click on [+ ADD CATEGORY]
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We have emphasised the TENANT heading as this is a new feature to help guide users to put information into the correct area. |
3. Click on Tenant
4. Add a category identifier - A short CODE to Identify Category (i.e. For all Entertainment tenants, the Identifier is ENT)
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6. Save changes
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Tenant Directory page
In the main tenant directory page, the user can access functionality to let them make full use of this feature. These are explained below:
The search function lets users find tenants easily by typing in the name
Each tenant has to be linked to a category and clicking on a certain category (i.e. ENT - Entertainment) will show all current tenants under that specific category
CAT - shows the category the tenant/s is associated with
TENANT - shows the name of the tenant/s
Enabling the directory toggle button makes the tenant searchable on the kiosk
This shows the user how many locations the tenant is currently linked to
This shows the user if the tenant has any search tags
This allows the user edit tenant information
This allows the user delete the tenant permanently
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If a tenant is linked to a location, you will be unable to delete them. Unlink the tenant from the location then you will be able to delete them. |
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How to add a tenant?
Steps
1. On the PAM navigation menu, go to Dictionary > Tenant Directory
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[NEW TENANT] adds one tenant at a time, with all the details available to fill out. [QUICK ADD] allows you to add a certain number of tenants to a certain category. More details below. |
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WHEN [NEW TENANT] is clicked on
Steps
Under the GENERALheading
1. Fill in Display Name - the name of the tenant. This is a mandatory step, please tick the red button to make it a green tick when finished to approve the name.
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5. Toggle ‘Enable in Directories’ if you want the tenant to be seen in the kiosk directory
Under theCATEGORIESheading
6. Select a Category that the tenant belongs to (i.e. Cinema would be under Entertainment)
7. Select a Sub-category
Under theSEARCH TAGSheading
8. Add in Search Tags here. This helps to make the tenant more searchable
Under theIMAGE heading
9. [UPLOAD] an Image to serve as the cover photo - dimensions of the image need to be in 1920 x 1280 px
Under the LOGOSheading
10. [UPLOAD] an Icon/Logo along with an icon for light and dark map mode
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18. Linked Experiences - Shows which and how many experiences this tenant is linked to
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Under the CONTACT DETAILSheading
19. Fill in tenant Phone number
20. Fill in tenant Website
Under the HOURS heading
21. Use the toggle to enable / disable opening days - Default days enabled are Mon - Fri
22. Click on the clock icon to change the opening hours - Default hours are 9am - 5pm
Under the COLOUR SCHEME heading
23. Change text colour
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32. Once you are happy with the configuration for your tenant card, save your changes.
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WHEN [QUICK ADD] is clicked on
Steps
1. Users will get a pop up where they will enter the number of tenants they want to create
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5. Continue to make changes by clicking the edit button. This takes you back to when [NEW TENANT] is clicked
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How to update a tenant?
Steps
On the PAM navigation menu, go to Dictionary > Tenant Directory
Here you will see a list of tenants, tenant categories and actions
Select the pencil icon on a specific tenant. This lets you edit tenant information
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How to delete a tenant?
Steps
On the PAM navigation menu, go to Dictionary > Tenant Directory
Here you will see a list of tenants, tenant categories and actions
Select the bin icon on a specific tenant
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Please be reminded, that tenants linked to a location cannot be deleted until the location is unlinked from that tenant. |
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4. You will get a pop up where you can either click [CANCEL] or [DELETE]
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Configuring tenant in Map Editor to show in the kiosk PART 1 [IMPORTANT!]
A tenant needs to be added to a location within Map Editor in order to be displayed within the Tenant Directory section on an Interactive Kiosk.
Please take the time to read this section as you may have trouble in making your tenant appear in the Kiosk.
Think of this section as a perimeter > area > location > stores inside the location
To make the rest of the steps clearer, we will look at a photo first and see how we can establish links.
Steps
1. On the PAM navigation menu, go to 360 Planner > Map Editor
2. Select a Unit feature type to add a tenant to. You may need to draw an area if you don’t have an existing location to put your tenant in
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Only the UNIT FEATURE TYPE lets you add tenants. |
3. If you need to draw an area, make sure all the points are connected, as shown on the photo below
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Click on the area you just drew or on the existing location and you will see the right-hand side pop out with information to fill in (shown below). |
4. The feature type chosen is ROOM and belongs to the UNIT feature type group
5. Insert Dictionary Item (This could be the name of the location that a tenant will occupy. For this example, the location name is “testing” but the tenant occupying is “Wandavision”)
6. Insert Tenant (i.e. Wandavision)
7. If your tenant has a photo, it will be shown here. If no photo was uploaded, go to the next step
8. Label display helps to configure icons, you can choose from either: Icon, Text, Neither or Both Icon & Text
9. Select Children (location) within the location if there are any OR choose to keep blank. By selecting children, you are creating location hierarchy. A Unit feature type can have a Digital Sign or Point as a child.
Learn more about location hierarchy here
10. Override Extrude is used to extrude the height of the location
11. Start Extrude Height is ideally only used for building bridges between 2 buildings. For a tenant, you can untick this
12. Enable Hidden (disabled) if you wish to hide this location from the Navigation Map
13. Enable ‘Locked’ to lock the location, this stops you from moving it around in Map Editor
14. Save changes
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Configuring tenant in Map Editor to show in the kiosk PART 2 [IMPORTANT!]
Please take the time to read this section as you may have trouble in making your tenant appear in the Kiosk.
We have added our tenant into a location inside Map Editor. Now we have to link this location to other locations inside the map. For this, we will be following a process known as location hierarchy. Please read more about it here
Steps
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2. Click on the location and you will see the right-hand side pop out
3. We can confirm that the type is LEVEL
4. The dictionary item is THEATRE which is the location. It is recommended to use dictionary items that are unique (i.e. Only used in 1 location)
5. We can put our tenant ‘Wandavision’ as a children for Theatre
6. Save changes
Now Map Editor knows that Wandavision is a tenant that belongs to the Theatre
You may ask, why? Isn’t Wandavision outside of the theatre location? Yes, this is true but since the Level feature type accepts all Unit feature types you can do this to establish a link.
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Configuring tenant in Map Editor to show in the kiosk PART 3 [IMPORTANT!]
We have added our tenant into a location and we have added this inside another location. Now we will repeat the same process and add THEATRE (the feature type that was used in Part 2) to another location
We will put the dictionary item Theatre into an AREA feature type.
Steps
1. In Map Editor, select a location with an AREA feature type. If none available, please draw it.
In the example, AREA is given a RED outline. Click on the location when you have it / drawn it
2. We can confirm that the type is AREA
3. The dictionary item is STADIUM PRECINCT which is the name of this location. It is recommended to use dictionary items that are unique. (i.e. Only used in 1 location)
4. Note that THEATRE is a child of STADIUM PRECINCT meaning that they are now linked and everything that is linked to THEATRE will also be linked to this area feature type
5. THEATRE is signified by the YELLOW outline
6. SOFI STADIUM, a fellow child is signified by the GREEN outline
7. Save changes
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Configuring tenant in Map Editor to show in the kiosk PART 4 [IMPORTANT!]
Now we need to repeat this process one final time because we are missing one more feature type to add.
We will now add the AREA feature type (the dictionary item Stadium Precinct) from PART 3 to the VENUE feature type group.
Inside the VENUE feature type group you have,
Stadium
University
Retail store
Shopping centre
Steps
In Map Editor, select a location with an VENUE feature type. If none available, please draw it.
We have given you an outline of how our VENUE looks like, highlighted in RED. This feature type is usually the largest. Please click on the feature type when doneWe can confirm that the type is VENUE because Stadium belongs to the VENUE feature type group
The dictionary item is HOLLYWOOD PARK DISTRICT which is the name of this location. It is recommended to use dictionary items that are unique. (i.e. Only used in 1 location)
Note that STADIUM PRECINCT has been established as a child of HOLLYWOOD PARK DISTRICT meaning that they are now linked and everything that is linked to STADIUM PRECINCT will also be linked to this venue feature type.
Activate Enable as a content source. This will show all your tenants that are linked to this VENUE feature type to appear in the Interactive Kiosk
WANDAVISION might be outside of the venue boundary but since they are linked to THEATRE which is inside the VENUE feature type then they will still be seen in the Kiosk
Theatre is inside the venue boundary and is linked to the feature type
Save changes
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This is how we configure tenants in Map Editor to be seen in the Interactive Kiosk.
Summary
Just make sure that all the locations are linked in this hierarchy order.
VENUE feature type group > AREA feature type group > LEVEL feature type group > UNIT feature type group.
How tenants will be displayed on a Kiosk
Steps
On the PAM navigation menu, go to 360 Planner > Digital Signs
Go to Digital Sign Map tab
Select an Interactive Kiosk digital sign
You can see the Interactive Kiosk preview here
On the right-hand side pop up, click the ‘Sign ID’ link to launch the kiosk in a new tab for a better view
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6. Clicking on the directory icon lets you see all the tenants available at the location. If the landing page was set to directory then this will pop up automatically without clicking on the icon. This will be elaborated in the next section.
7. Click on a specific tenant to see it in more detail (i.e. Aladdin)
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This is how a tenant looks like on the Kiosk when it is opened up
8. You can see everything you need to know about Aladdin
9. Scan the QR-Code with your smartphone to get immediate directions to Aladdin from your device
10. You can see directions displayed from the Interactive Kiosk itself. YOU is the start location
11. Follow the blue trail to reach your destination
12. Your destination is marked with the Aladdin photo on top of the area
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Configuring the directory
GLOBALLY (affects all digital signs)
Steps
1. In the PAM navigation board, go to 360 Planner > Digital Signs
2. Click on SIGN CONFIGURATION
3. Click on INTERACTIVE KIOSK
4. Click on the MENU TAB on the right-hand side
The following (steps 5 - 8) will give you options to change the icon colours for the Kiosk.
5. Click to configure Explorer Icon colour
6. Click to configure Search Icon colour
7. Click to configure Experiences Icon colour
8. Click to configure Directory Icon colour
9. Enable Directory toggle switch. This will let the Directory icon be shown in the Kiosk
10. Content Source: This lets you choose the VENUE location to show all your tenants that are inside the same area. (i.e. Hollywood Park District will show all tenants that are inside their area. If a tenant was outside of Hollywood Park District then it will not be seen in the Interactive Kiosk) Please note the options that will be given are based on how many VENUE’s have been created in Map Editor. We recommend having only 1 venue to avoid confusion
11. Options: You have four choices that becomes the first thing you see instantly inside Interactive Kiosk. This is a useful feature that gives users an area to start off with. These choices are: Explore, Search, Experiences, Directory. The default is Explore
12. Save changes
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INDIVIDUALLY (affects an individual digital sign only)
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Please note that colours in the menu tab are adjustable in global configuration only |
Steps
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On the PAM navigation menu, go to 360 Planner > Digital Signs
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Select DIGITAL SIGN MAP tab
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Select an Interactive Kiosk Digital Sign as indicated by the blue outline
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Note that you cannot edit icon colours individually. This is only possible in global configurations.
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Enable Directory Toggle switch. You can also disable this to stop directory from popping up in this specific kiosk only
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Content Source: This lets you choose the VENUE location to show all your tenants that are inside the same area. (i.e. Hollywood Park District will show all tenants that are inside their area. If a tenant was outside of Hollywood Park District then it will not be seen in the Interactive Kiosk) Please note the options that will be given are based on how many VENUE’s have been created in Map Editor. We recommend having only 1 venue to avoid confusion.
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Options: You have four choices that becomes the first thing you see instantly inside Interactive Kiosk. This is a useful feature that gives users an area to start off with.
These choices are: Explore, Search, Experiences, Directory. The default is Explore.
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Save changes
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Related articles
Map Editor and Kiosk settings |
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