Explorer allows the user to scan the QR code on an Interactive Kiosk using the camera on their smartphone device. This hands off Explorer to their mobile browser in a responsive and adaptive way which enhances the user experience.
This article has been divided up into different sections, for your convenience, if needed.
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Supported Software for Explorer
Please update your smartphone operating system if required. |
Introduction to Explorer
There are three main icons at the bottom of Explorer where users can click for more information.
1. Search
2. Explore
3. Events
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Find and view experiences and share experience details
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Welcome Screen Layout
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You need your image to be a minimum 480 x 480 px and in PNG format if you wish to upload |
Explorer allows you to upload an image to help welcome users into Explorer.
This is the default image if a user chooses not to upload. (You cannot disable this feature to show no image)
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Here are some other examples of how an image can look like should the user upload their own.
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How to upload a welcome screen
You will need to ensure you have a log-in to the correct PAM account
Steps
1. In the PAM navigation board, go to 360 Manager > Digital Signs
2. Click on the SIGN CONFIGURATION tab
3. Click on Interactive Kiosk
4. On the right-hand side, click on IDLE SCREEN
5. Make sure that you have selected SCREEN SAVER MODE
6. Select UPLOAD to upload your own image.
Please remember that the image must be a minimum 480 x 480 px and in a PNG file.
(We have already uploaded an image so we will be using what you see in the photo below)
7. Save changes
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8. Go into DIGITAL SIGN MAP
9. Choose a digital sign
10. Scroll to the bottom and scan the QR CODE on your smartphone device
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11. You should now see the image appear
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For more specific details on how to use different images at different Interactive Kiosks at once and for more information, please click here |
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My Current Location Details
Explorer allows a user to use their current location when wanting directions to a destination. A user that has scanned a QR Code from a kiosk may not remain in the same area and with this feature, they can use their own location to find their way to different destinations easier and faster.
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If your settings are correct, your current location will pop up on Explorer map as shown on the photo below.
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Using current location to reach a destination
Now that the user’s current location pops up, let us search for a location in Explorer to get to.
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7. Press the X button to exit once you have reached the destination
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Searching for a location
While searching for another starting location, your current location will now appear as an option (as long as it remains turned on)
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What if I turn off my current location?
When the user’s current location is switched off or if they decide to switch it off while continuing to use Explorer, they will see the following in their results:
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Start Location is the Interactive Kiosk locationwhere the user originally scanned the QR code from. If the user’s location IS NOT shared then by default, every time a user searches for directions to a location, the starting point will always be the Interactive Kiosk even if the user has left and moved into another area.
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Manually change Start Location
The user is advised to keep their location on to prevent Start Location from being the default mode.
The only other alternative to this is that the user manually selects where they currently are on the map (assuming they know where they are) if they do not want to share their location/unable to share their location.
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