In this article, we will show you how to create and customise quicklinks & featured locations for eXplorer map.
...
| Table of Contents | ||||
|---|---|---|---|---|
|
...
Quick Link Filters settings
| Panel | ||||||
|---|---|---|---|---|---|---|
| ||||||
Once you create a Quick Link filter successfully, you need to go into Digital Sign Manager and activate the final step to make it appear in the Mobile, Desktop & Interactive Kiosk search layout (more details below) |
...
6. Here you can see your current existing Quick Link Filters
...
Creating a Quick Link Filter
Steps
After clicking [+ADD NEW FILTER] the image below will appear.
...
| Info |
|---|
You need to ensure you enter the most accurate / correct exact search term to trigger the most results. The search term entered will be searching through the selected search criteria to find a match. As an example, 'Parking' would return ALL Parking locations. eg: VIP Parking, Event Parking and Free Parking. |
...
| Note |
|---|
If no results are generated, the Quick Link filter will pop up as red and wouldn’t be available for selection in Digital Sign Manager as shown in the photo below. |
...
Activating your Quick Link Filters
| Panel | ||||||
|---|---|---|---|---|---|---|
| ||||||
To activate Quick Link filters in the global settings, ensure you have done these two things correctly.
If these two aspects are not met, you need to do them first before proceeding with the article. |
...
8. Activate the toggle to make a Quick Link live in the Interactive Kiosk. We will activate ‘First aid'
9. Save changes
...
Creating a Specialised Quick Link Filter
You can also use the Quick Link Filter feature to support promotional branding at your location. We will use the example of the ‘NFL’. When a user sees the NFL icon as part of the Quick Link Filter, it will show them all locations related to the NFL.
...
| Info |
|---|
We need to activate our Quick Link Filter before viewing it on the Interactive Kiosk. To learn how to do this, you need to return to the Activating your Quick Link Filters section for more |
We will proceed with showing you the end-result of having a specialised Quick Link Filter.
...
7. Now, every time a customer clicks on the NFL icon, they will see all places related to the NFL for their pleasure and convenience in accessing a brand’s locations quickly.
...
Global Configuration Settings - Search Enhancements
| Info |
|---|
These settings apply globally to Mobile, Desktop and all Interactive Kiosks |
...
4. Select the SEARCH tab (or else you will not see the following steps)
Featured Locations
5. Click on the dropdown to add locations that will appear as featured locations for customers to instantly see when using the search feature
...
8. Click the 'X' button to remove the location from the suggested list
External Location
9. This entire section is covered in another article, please click on this link
...
| Info |
|---|
We have already covered Quick Link Filters in the section above, please refer to Activating your Quick Link Filterssection for more. |
...
Individual Configuration Settings - Search Enhancements
| Info |
|---|
This section of the article shows you where to adjust and change INDIVIDUAL settings of a Kiosk so that on an Interactive Kiosk, you will see one sign with these changes only. This is scene specific as well. To learn about scenes, click here: Creating and activating scenes |
...
3. Select an Interactive Kiosk digital sign. Make sure it saysInteractive Kiosk when selecting the layout on the right-hand side column as it appears with all the individual settings
4. Click on the SEARCH tab
Featured Locations
5. Click on the dropdown to add a new location
...
8. Alternatively, you can also press the 'X' button to remove a location individually
External Locations
9. Include in search results and routing: Activating this toggle will show search results and routes that are outside of your location (venue) perimeter. An example of this is if a customer searches for ‘airport’, they will see search results appear for airport
...
Individual Configuration Settings - Quick Link Filters
Quick Link Filters
10. Your available quick link filters for activation will pop up here
...
14. Select the 'X' button to remove the quick link for this specific sign
Digital Sign Preview
15. Select the search icon to preview your current changes
...
19. You can see the search feature at the bottom. This is where the user can search for something that hasn’t been suggested
20. Save changes
...
Frequently asked questions: I created a Quick Link filter but I get zero results. How do I fix this?
After creating your own Quick Link Filter and following the steps in this article, your Quick Link might still have zero results as shown in the photo below.
...
We will cover each of these scenario’s in-depth to ensure you always get results for your Quick Link Filters.
...
Scenario 1: Search Term spelt incorrectly
Please be aware that the search term overrides search criteria content. This means that even if you have the correct search criteria options activated, having an incorrect search term will still give you zero results.
...
Since the search term label is correct and the search criteria's have been properly activated, we were able to see results appear as they should
...
Scenario 2: Search Term and Search Criteria don’t have the same name
In this context, we are unable to see anything pop up for entrances, we have spelt our search term label correctly this time around so we can check our search criteria metrics
...
You can also apply this same process to find and review other search criteria’s.
(i.e. If DICTIONARY CATEGORY was a selected search criteria, all you need to do is open up dictionary category inside destination dictionary and see which items are inside a specific category)
...
Viewing Search Enhancements on Interactive Kiosk
Steps
1. In the PAM navigation menu, go to 360 Planner > Digital Signs
...