In this article, we will show you how to understand the layout of the search feature while viewing and using the Explorer map on your smartphone.
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How to configure search enhancements?
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The way search enhancements is presented in Explorer, is influenced by the settings you choose to configure inside PAM OS. This means that the settings you activate for Interactive Kiosk, the same settings is applied in Explorer. Please click on the article below for a thorough explanation on working your way around search enhancements and applying changes to it. |
How to view Search Enhancements on Explorer
Steps
1. In the PAM navigation menu, go to 360 Planner > Digital Signs
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3. Select an Interactive Kiosk Digital Sign (this usually starts with a 4.2). You can also use the search section and the filter feature on the left-hand side.
4. On the right-hand side pop out stay on the GENERAL tab
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5. Scroll to the bottom and scan the QR code with your smartphone device
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Alternatively, you can also scan the QR Code on the dashboard (home page) to for access. |
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Accessing Quick Link Filters on Explorer
1. Once Explorer has loaded up on your smartphone, you will immediately notice that the Quick Link Filters appear when you are viewing the map on the Explore tab
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2. If you were to click on a Quick Link filter Filter (i.e. Click on the parking lot icon), you can see everything related to that icon appear all at once.
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The default quick link filters is always Entrance, Parking and Restroom |
3. Click on the more icon to reveal more quick link Quick Link Filter icons. (If you only have three active filters then you will not see the more icon) The default number of Quick Link filters displayed before clicking more is always 3.
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4. You can see up to a maximum of 7 quick link icons on Explorer
5. Click on the less icon to return to the original normal view
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6. This is how Quick Link Filters look like as it’s default layout setting without the more / less button
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Why 7 Quick Link icons instead of 8? How do I know which icon won’t be shown?
Since the Interactive Kiosk can show up to 8 Quick Link Filter Icons at any given time, it will result in one less Quick Link Filter icon being shown in Explorer as it can only contain a maximum of 7.
If in the event of having 8 Quick Links activated, Explorer will never take the last Quick Link Filter on the list in Digital Sign Manager. We will show this below
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6. There are currently 8 Quick Link filters Filters activated. Out of all these filters, Explorer will not show First aid as that is the last one on the list.
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In this example, if the First aid filter icon is crucial important to be seen inside Explorer over another filter, you can re-adjust the order of the Quick Link Filters in PAM. This will save you from removing and re-uploading filters repeatedly.
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8. Coffee is now at the bottom. This means that if all eight filters are activated in Digital Sign Manager, Coffee will not be seen inside Explorer when the Quick Links feature. in Explorer
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If we go back to Digital Sign Manager, and go into the global configuration settings, we will see the following:
9. Coffee is now at the bottom of the list and with all eight Quick Link Filters activated, it means the Coffee icon won’t be seen inside on Explorer.
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10. To verify this change, open up Explorer (make sure the link you are using is associated with the same PAM account) and look at the Quick Link Filters.
10. Select the more icon
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11. You can see all 7 Quick Link Filters with the exception being Coffee, confirming the changes were correct.
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Clicking on a Featured Location
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When you have allocated locations displayed as part of the ‘featured location' section in Explorer, you will notice that access to these locations is readily available. these locations are typically popular places of interest for visitors at the venue
We will give an example of what happens when you click on the location. We will click on Sofi Stadium and the image you see below is what you normally see when you search for a location and click on it to find out more information about it.
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Featured locations are locations displayed instantly once a user goes into the search tab. You are able to add and remove ‘featured’ locations according to changing demand and availability. |
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Viewing Popular Search History
This feature is useful for finding out your previous searches.
When you use the search section to find a certain location, if the location exists then the results appear based on what you searched. If there are no results available, the page will return an empty listing and asks you to try again. If you click on the results based on what you had typed type in, that then will become part of your search history. This is also the same for when you select a location via the Quick Link Filters.
The concept behind this is, is every time you search for a location and click on it, that will be rememberedrecorded.
When the user goes back into the search section, they can see up to the four most recent searches they have done. This will need to be the same Explorer link in order to generate the same search history.
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Clicking on a Quick Link
Having Quick Link Filters will enable all locations that are similar in what they offer to customers, to be organised shown together in one whole area at the same time.
For this example, we have selected the Parking Icon Quick Link in the photo below and this showed us all Parking areas in the venue that are currently accessible to customers. Quick Links is useful in this regard, as a customer can just click on an icon and it will show them everything of the same thing in a venue.
Once you have clicked into a Quick Link Filter, you will see the following
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