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Agents are at the bottom of PAM’s user types hierarchy and have the least amount of privileges and work underneath an Operations manager. They are usually tasked with a single, specific purpose which is generally updating content based on requests made by Administrators, Planners and Managers. For example, when duplicating a scene they may be solely tasked with updating the digital signs. Another example is they may be tasked with opening and closing parking lots. Any content changes an Agent makes make require approval by a Manager or Administrator before changes are published live.
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